We'll handle it

ID documents for appeals

Rejected ID is a common, avoidable dead end.

Stuck? Skip the letters and send your case to people who do this every day.

We'll handle it for you

Meta asks for ID to match a real person to a profile. Rejections come from blurry photos and name mismatches far more than from the document type.

Commonly accepted

Check the current list on Meta's accepted ID page.

Photo checklist

Name doesn't match the profile

Add a second document that shows your everyday name, and explain the difference in one sentence (married name, transliteration, nickname).

Video selfie instead

Instagram often asks for a short video selfie. Good light, no glasses, follow the head-turn prompts slowly. UnbanPro has notes on rejected video selfies.

Business accounts

If the profile is a brand name, the ID won't match it. Add a business document (registration, utility bill, tax certificate) and one sentence explaining you're the owner.

Questions people ask

Is it safe to upload my ID?

Only through Meta's own flow inside the app or on facebook.com or instagram.com. Never send ID to someone who DMs you.

What if my ID is expired?

Use a current one. If you don't have one, use a combination of documents from Meta's accepted list.

More appeal guides

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